Shipping & Returns
For orders in the USA, we ship by Media Mail from North Carolina, so please allow sufficient time for delivery, especially if you're on the West Coast.
Please note that US subscription copies are sent by Standard Mail unless you've requested the more expensive "First Class" option, and can take from a few days to two weeks or more, depending on the speed of mail delivery in your area. Since we have no control over the US Postal Service's delivery speed, if getting your magazine before it appears in stores is critical to you, we suggest you select our "First Class" option, or purchase our magazines at your local comics shop.
For international orders, First Class Mail International (only available for packages weighing up to 4 lbs.) usually takes 2-4 weeks. Priority Mail International usually takes 1-2 weeks. Flat Rate shipping usually takes 6-8 weeks (it goes by "Surface" and the minimum charge is for 11 lbs., making it economical only for larger orders). For packages of 4 lbs. or less, the "First Class Mail International" option will generally cost less, and have faster delivery. If you want a larger package (over 4 lbs.) in the quickest time possible, your only option is the more expensive "Priority Mail International".
NOTE FOR PRIORITY MAIL CUSTOMERS: If your order contains a combination of items that are currently shipping, and upcoming items (i.e. ones that aren't shipping yet), and you choose Priority Mail (or Priority Mail International) as your shipping option, we will send the currently shipping items by Priority Mail, then send the upcoming items by the least expensive way possible as they become available. If you want the upcoming items to also ship by Priority Mail, you'll need to put each upcoming item on a separate order, so our web store can calculate the additional Priority Mail shipping costs for them.
If you are unhappy with the condition of an item you received, or were sent an item you didn't order (or are missing an item you did order), please contact us at 919-449-0344 or e-mail to email@example.com and we'll do everything possible to correct the problem.
Thanks for supporting TwoMorrows Publishing!